FAQs

What is Genie?

Genie stands outby creating custom AI software tailored to your business needs, enabling more efficient and tailored results. Our bespoke AI allows your business to achieve tasks that were previously impossible. This includes things like large-scale contact mining, video translation and dubbing, GTM in new markets, and personalized network expansion.

With Genie, you get a highly skilled, AI-enhanced assistant dedicated to elevating you and your business. Without us, you would spend valuable time setting up processes, micro-managing, and teaching your virtual assistant how to meet your needs. We eliminate these hassles by selecting the top 1% of applicants, providing extensive training, and supporting them with custom AI workflows. Genie virtual assistants are part of a robust support network, ensuring top-tier performance. Plus, we handle all employment logistics, including payroll and benefits, giving you a seamless and stress-free experience....

At Genie, we select only the top 1% of applicants through a stringent vetting process, including comprehensive background and reference checks. Our virtual assistants undergo continuous training and internal reviews, ensuring they stay ahead of industry standards and consistently meet your definitions of success. Supported by Genie's custom AI, they are equipped with tailored tools and techniques for seamless integration into your business. If our virtual assistants aren't meeting your expectations, we work closely with them to elevate their performance to the level you require.

Genie AI Workflows

Genie custom AI is tailored to your specific business needs, optimizing your virtual assistant’s performance and efficiency. Example features include:

- Contact Mining: AI software that performs lead generation at scale and intelligently filters profiles.
- Writing in Your Style: AI that emulates your text/email style to ensure streamlined and fluent communication.
- Video Translation and Lip Syncing: AI capabilities for accurate translation and synchronization of video content.
- Task Automation: Agents that complete tasks on your behalf, such as handling email chains or making phone calls on your behalf.
These features enable your Genie virtual assistant to deliver exceptional, personalized service.

Genie's bespoke AI software scales up performance and enables virtual assistants to accomplish tasks that would be impossible without AI. By automating routine tasks and providing valuable insights, our AI allows assistants to focus on high-priority activities.

Building Trust

Genie implements industry-standard security protocols to safeguard your information. We use advanced encryption services to protect data in transit and at rest. All our virtual assistants operate on company-issued devices equipped with robust security measures, including firewalls and antivirus software. We enforce strict access controls and regularly audit our systems to ensure compliance with data protection standards. Non-disclosure agreements (NDAs) are standard practice, ensuring that your sensitive information remains confidential and secure. Additionally, if your business requires it, we can operate within a Virtual Private Cloud (VPC) network.

We offer a seamless process to reassign a different virtual assistant if the current partnership isn’t working out, ensuring your satisfaction and productivity are maintained.

Yes, we arrange introductory meetings to ensure a good fit between you and your virtual assistant.

Onboarding Process

Our onboarding process includes an initial assessment, training, and setup period of up to 30 days. We work closely with you and your Genie to implement processes and set them up with the necessary AI software. This ensures your Genie virtual assistant is fully prepared to meet your needs from day one. Our team provides continuous support and adjustments during this period to guarantee a smooth integration and optimal performance tailored to your business requirements.

The process typically takes 2-4 weeks from signing the agreement to having your virtual assistant fully onboarded and integrated into your workflow.

You will be assigned a dedicated Client Success Manager who will guide you through the onboarding process and provide ongoing support.

Using Genie

Genie Assistants provide comprehensive support across various areas, including:  
- Calendar and Inbox Management: Streamlining your schedule and communications.  
- Travel Coordination: Arranging and managing travel plans.    
- Research and Analysis: Conducting detailed research and providing insights.  
- Event Planning: Organizing and managing events.    
- Personal and Household Management: Assisting with personal tasks and household organization.  
- Online Shopping and Meal Planning: Managing purchases and meal preparation.    
- Communication Management: Handling correspondence and communications.    
- Database and Reporting: Managing data and generating reports.    
- Health and Wellness Scheduling: Coordinating health-related appointments and activities.    
- Recruitment Support: Assisting with talent acquisition and hiring processes.      
- Online Presence Management: Enhancing your digital footprint and branding.    
- Goal Setting and Tracking: Helping you set and achieve personal and professional goals.

These are only a few example use cases. Start using Genie today to see how we can benefit you best!

Absolutely, you can adjust your virtual assistants’ responsibilities as your needs evolve. Our flexible approach ensures your assistant can adapt to new tasks and challenges.

Genie virtual assistants adapt to your preferred time zone, providing 24/7 support for up to 40 hours per week, ensuring seamless collaboration and integration to meet your business needs.

Communication with your Genie virtual assistant is highly flexible. We can integrate with your preferred business channels, including iMessage, Slack, Teams, or other platforms you use. This ensures seamless and efficient communication tailored to your workflow. Regular check-ins and updates are scheduled to keep you informed and aligned with your goals and expectations.

Pricing

Our standard package is $2500 per month, which includes a dedicated, full-time Genie virtual assistant equipped with tailored AI. This covers all training, ongoing support, and administrative costs.

No, the monthly fee covers all services, including training, tools, and benefits for your virtual assistant.

Payments are processed monthly via a secure online system, and we offer multiple payment methods for your convenience.

Additional Information

Genie virtual assistants have experience across various industries, including healthcare, finance, real estate, marketing, and more. We match you with an assistant who has the most relevant expertise for your field.

Contact us Here to schedule a consultation to jumpstart your Genie Experience today!